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Reputation Mangement

Reputation Management allows you to take control of your online presence by allowing you to correct your business listings, monitor and manage reviews, observe what competitors are doing, and much more.

Reputation

Manage Your Reputation and Take Control of You Brand

Today, the online reputation of a business is defined by its customers. Reviews, accurate business information, and social media activity impacts your reputation and whether a consumer decides to do business with you.

With Reputation Management, you can keep on top of online activity affecting the reputation of your business, including reviews, listings, and social media.

Help your business show up where people are looking: Improve search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.

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Reputation Management | Dreal Digital

Monitor Reviews

Receive an alert the moment a review is submitted on all of the most popular review sites including Yelp, Facebook, and Google+, as well as a ton of sites that are relevant to your specific industry (e.g., TripAdvisor, RateMD, Cars.com, etc.).

Reputation Management | Dreal Digital

Sentiment Analysis

Monitor where your business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.

Reputation Management | Dreal Digital

Multiple Review Sites in One

Compile reviews from dozens of sites so you can easily see what’s being said about your business online. Easily respond to Google and Facebook reviews in just two clicks using pre-loaded default templates. Plus, your clients can edit or delete any templates and customize their own.

Reputation Management | Dreal Digital

Competitive Benchmarking

Use competitive bench-marking to see how your business stacks up to the competition on social media outlets and local search.

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Reputation

Frequently Asked Questions

What is reputation management?

The reputation of your business is both what customers say about you and what others say about you. Managing reputation is nothing new; what’s new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread.

What is presence management and how does it help local businesses?

Presence management is making sure that customers can find the right information about a business online. Correct and consistent listings across directories, review sites and social networks is crucial.

Why is online review monitoring important?

With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.

This Service Is Part of Our Online Advantage Suite

Business Listing Management | Reputation Mangement | Social Media Management

All-in-One

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